Chatbots can help businesses save as much as 30% on customer support costs. (Invesp, 2017)
Chatbots and conversational marketing are bringing fast personal customer service to websites.
Chatbots are a rapidly growing business tool that help communication and engagement with clients. These are some of the reasons why we love them:
Chatbots can help businesses save as much as 30% on customer support costs. (Invesp, 2017)
69% of consumers prefer chatbots because of their ability to provide quick replies to simple questions. (Chatbots Magazine, 2018), and 56% of consumers prefer to message a business for help rather than call customer support. (Outgrow, 2016)
80% of businesses are planning to integrate some form of chatbot system by 2021. (Outgrow, 2018)
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