Privacy & Cookie Policy
Who We Are
Searchmode (Searchmode Limited) is a company registered in the UK, with the company number 14781507. Our website address is:
Cookie Policy for Searchmode Limited
This is the Cookie Policy for Searchmode Limited).
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or ‘break’ certain elements of the site’s functionality.
How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s Help Centre for instructions). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit.
The Types Of Cookies We Set
- Site preferences cookies: In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences.
- Third-party cookies: In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.
Third-Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. Learn more about how Google uses cookies and the data they gather.
From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
Which Cookies Do We Use?
| Cookie | Type | Duration | Description |
|---|---|---|---|
| __cfduid | 1 month | This cookie helps us manage the security and performance of the website. | |
| _clck | 1 year | This cookie helps us deliver a better user experience on our website by providing us with anonymous information about your use of the website | |
| _ga | 2 years | This cookie allows us to deliver a good user experience and serve our visitors properly by providing us with important information regarding your use of our website | |
| _ga_WRK5CYCWP0 | 2 years | This cookie allows us to deliver a good user experience and serve our visitors properly by providing us with important information regarding your use of our website | |
| _gid | 24 hours | This cookie allows us to deliver a good user experience and serve our visitors properly by providing us with important information regarding your use of our website | |
| Collect Chat 1collect_chat_launcher_load | 1 month | This cookie is used to allow our chat feature to operate properly throughout your use of our website | |
| collect_chat_page_load | 1 month | This cookie is used to allow our chat feature to operate properly throughout your use of our website | |
| cookielawinfo-checkbox-necessary | 1 year | This cookie stores your preferences about use of cookies | |
| cookielawinfo-checkbox-non-necessary | 1 year | This cookie stores your preferences about use of cookies | |
| viewed_cookie_policy | 1 year | This cookie informs our systems as to whether you have been informed about our use of cookies |
If you are still looking for more information about our use of cookies, then you can contact us through one of our preferred contact methods:
Email: sam@searchmode.co
Privacy Policy for Searchmode Limited
The type of personal information we collect
We currently collect and process the following information:
- When you submit a contact form, we collect personally identifiable information, including name and email address.
- When you become a client of ours, we collect and store information about you and your business.
- When you visit the website, we collect data about your usage of the website. This data does not contain any personally identifiable, and its collection, use and sharing are detailed in the Cookie Policy above.
How we use your data
We use the information that you have given us in order to a) contact you to discuss our services, or to discuss your enquiry further – whatever the nature of your enquiry, or b) provide our services.
We do not share your personal information with any other organisations or individuals, and it is only used for the purposes described above.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- Your consent. You are able to remove your consent at any time. You can do this by contacting sam@searchmode.co
- We have a contractual obligation.
- We have a legitimate interest.
How we store your personal information
Your information is securely stored, either on our website, server, or CRM platform.
This information is only accessible to a limited number of employees, who are given a password in order to gain access.
Your data protection rights
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
- You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sam@searchmode.co if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at sam@searchmode.co
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk